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|dc.creator||Janson, J. R.|
|dc.description.abstract||The entire country is undergoing a significant change in customer attitide toward services and products. This change is geared toward a quality service/ product for the least cost. Industry and the utility sector need to apply the aspects of quality oriented management principals when working together to facilitate common needs, goals, and objectives in meeting each other's requirements.||en|
|dc.publisher||Energy Systems Laboratory (http://esl.eslwin.tamu.edu)|
|dc.title||The Public Utility and Industry: A Customer- Supplier Relationship for Long-Term Survival||en|
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IETC - Industrial Energy Technology Conference
Industrial Energy Technology Conference