Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool
Abstract
Texas A&M University Libraries has adopted screen capture
software as a tool to assist with website usability studies.
This poster session provides an introduction to the software
package used to record the usability sessions in which
volunteers were asked to complete specific tasks on the
Libraries’ website. It also outlines the steps involved to produce
thematic videos to demonstrate various website “hotspots”
(problem features) using clips from the first-hand testimonials of
test subjects. Overall, this session will showcase how the power
of screen capture can foster organizational buy-in and
administrative support for website redesign through the
presentation of “unbiased” data directly from the source –
Sometimes seeing is believing!
Department
University LibrariesCollections
Citation
Stark, Jeffrey; Goodwin, Susan (2004). Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool. American Library Association. Available electronically from https : / /hdl .handle .net /1969 .1 /6330.