Measuring, monitoring, and assessing software process using PAMPA 2.0 knowledge-based system

Abstract

My research is about monitoring the software development process to assess Capability maturity level. Capability Maturity Model (CMM) was developed to improve the software process based on subjective assessment by teams of experts. We propose an objective CMM assessment, which replaces expensive and time-consuming human effort by a knowledge-based system. Compared to Subjective CMM assessment, Objective CMM assessment can be less expensive, takes less time, and is easy to estimate the software development environment maturity. The accuracy of Objective CMM assessment can be the same as Subjective CMM assessment if enough activities are represented as objective activities. For example, if subjective activities total 80 % and objective activities total 20 %, then the accuracy of Objective CMM assessment is not reliable. It would be reliable if the objective activity is increased up to 80% from 20%. This dissertation presents how to change from Subjective CMM assessment to Objective CMM assessment, and we will prove that Objective CMM Assessment is effective.