| dc.description.abstract | The increasing complexity of construction projects has transformed the Architecture, Engineering, and Construction (AEC) industry through technology adoption over the last decade. But, Facility Management (FM) as an industry has been slow in technology adoption. Growing market competition, corporate demands and new ways of attracting clients for owners are compelling FM professionals to be more efficient. This requirement is driving technology adoption by FM professionals. This study identifies technologies adopted by Healthcare Facility Management (HFM) professionals for improving safety and security of users that have capabilities and conceived and/or developed applications that can or in some cases are at present used in HFM. Simultaneously, it also looks into potentials and capabilities of a handful of other technologies in further improving safety and security.
Using Literature-Based Discovery (LBD), the technology applications and innovations aimed towards safety and security are discovered from the literature that falls within the purview of HFM to form a picture of how these technologies enhance the practice of FM. The study aims at detecting how technologies have contributed towards transforming user experience. Also, this study identifies existing technologies and innovation demands (knowledge and gaps in knowledge), a general understanding of technology, its use and capabilities, and its recognition by users and industry professionals (adoption/rejection). They serve to illustrate how and to what degree the technologies will come to be used in facility management.
Technologies, as they mature, will come to be used by facility managers in similar functions and hypothetically, entirely new ones. One should create a better user experience tailored to the functionality demanded. It is important for facility managers to partner with technology companies presenting innovative solutions to create a platform that is tailored to user-specific needs. Acceptance of a unified process, together with input from users, facility managers, and an assessment of current technologies and new advances in practice are productive ways to develop technologies that drive user satisfaction. This paper works to illustrate a future vision of HFM based on these technologies. Healthcare facility managers will have a reference that assembles multiple technological proficiencies that can function in their practice going forward. | en |
