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Industrial-Utility Cooperation: Moving Into Strategic Alliance
(Energy Systems Laboratory (http://esl.eslwin.tamu.edu), 1990-06)
It is no longer uncommon to hear of utilities working more closely with their larger customers, establishing relationships that extend beyond the traditional commodity supplier concepts. What do some of these look like? ...
The Public Utility and Industry: A Customer- Supplier Relationship for Long-Term Survival
(Energy Systems Laboratory (http://esl.eslwin.tamu.edu), 1990-06)
The entire country is undergoing a significant change in customer attitide toward services and products. This change is geared toward a quality service/ product for the least cost. Industry and the utility sector need to ...