Now showing items 1-2 of 2

    • Ertekin, Necati (2016-02-04)
      In this dissertation, I develop econometric and optimization models to help retailers better manage their consumer returns. I shed light on some prevalent industry practices and beliefs relevant to consumer returns management ...
    • Abdulla, Huseyn (2022-03-09)
      Due to the ongoing and dramatic growth in the volume of consumer returns, retailers struggle with the trade-off in returns service strategies between implementing stricter return policies to lower operational costs and ...