Now showing items 1-3 of 3

    • Ertekin, Necati (2016-02-04)
      In this dissertation, I develop econometric and optimization models to help retailers better manage their consumer returns. I shed light on some prevalent industry practices and beliefs relevant to consumer returns management ...
    • Abdulla, Huseyn (2022-03-09)
      Due to the ongoing and dramatic growth in the volume of consumer returns, retailers struggle with the trade-off in returns service strategies between implementing stricter return policies to lower operational costs and ...
    • Akturk, Mustafa Serkan (2017-05-02)
      This dissertation offers two essays that together represent a deep investigation into consumer returns, channel integration via ship-to-store service, and omnichannel retailing practices. The results provide strong managerial ...