Browsing Faculty Research by Subject "Qualitative Research"
Now showing items 1-3 of 3
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(2013-06-07)In an attempt to understand students’ perceptions of library instruction sessions, the authors sampled from over 25,000 post-instruction questionnaires to identify common themes, patterns and issues across a range of ...
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(ISAST, 2012-07)In our ongoing effort to foster a culture of customer service excellence, Texas A&M University Libraries uses LibQUAL+ to conduct annual reviews of service quality as measured by those who matter most; our patrons. This ...
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(2012)In our ongoing effort to foster a culture of customer service excellence, Texas A&M University Libraries uses LibQUAL+ to conduct annual reviews of service quality as measured by those who matter most; our patrons. This ...