Abstract
This paper is intended to give the reader knowledge into utility marketing strategies, rates, and services. Although water is a utility service, this paper will concern itself with the energy utilities, gas and electric.
Commonality and diversity exist in the strategies and rates of the gas and electric utilities. Both provide services at no charge which make energy operation for their customers easier, safer and more economical.
It is important to become familiar with utility strategies, rates, and services because energy knowledge helps your business operate at the lowest energy cost ($/BTU).
Phillips, J. N. (1993). Understanding Utility Rates or How to Operate at the Lowest $/BTU. Energy Systems Laboratory (http://esl.eslwin.tamu.edu). Available electronically from
https : / /hdl .handle .net /1969 .1 /92114.