Abstract
As events embrace sustainability – many information services have shifted to virtual – how does that affect the importance of these services – and affect satisfaction? And does it affect various generational groups differently? The present study found that it does.
Xiao, Ranyue; Downey, Jeffry P. (2023). Does the importance of sustainable event information services vary among generational sub-cohorts?. Available electronically from
https : / /hdl .handle .net /1969 .1 /197537.