The misguided reaction: reconsidering intelligence flow before 11 September 2001
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This research examines the story of 11 September 2001 from an organizational communication perspective. Discourse after the event pointed to "communication difficulties" as a scapegoat for the intelligence community's failure. These analyses are misguided. Therefore, I examine our government's answer to communication difficulties--more bureaucracy. The many communication hindrances associated with bureaucracy are discussed as reasons to rethink our government's reaction. Finally, further research and recommendations are discussed.
Prothro, John Samuel (2004). The misguided reaction: reconsidering intelligence flow before 11 September 2001. Master's thesis, Texas A&M University. Texas A&M University. Available electronically from