Browsing by Subject "Blame"
Now showing items 1-3 of 3
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(Texas A&M University, 2005-02-17)Despite the abundant research regarding individual-level feedback, few studies examine team feedback, particularly the relationship between team feedback reactions and organizational performance. Through a field study ...
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(2011-08-08)This thesis investigates the relationship between our rational capacities and the norms that govern our practice of blame. The conclusion it reaches is rather shocking: it is impossible to satisfy the conditions of ...
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(2015-07-14)This experimental study examined what are the effects of expertise, blame, and service recovery on both purchase intentions and brand image after severe service failures. A 2x2x2 experimental design was conducted to measure ...