Abstract
Quality is defined not as what the supplier puts into the product but what the customer gets out and is willing to pay for. Power quality problems present themselves in a variety of fashions, many of which cause process interruptions. Process interruptions lead to supply interruptions to the customer. An oft-interrupted supply can be viewed as an unreliable supply.
Theising, T. R. (2012). Power Reliability at BASF Corporation. Energy Systems Laboratory (http://esl.tamu.edu); Texas A&M University (http://www.tamu.edu). Available electronically from
https : / /hdl .handle .net /1969 .1 /145902.