Abstract
The first year of instructional use of the Trans Texas Videoconference Network (TTVN) by selected members of Texas A&M University faculty was the focal point of the case study. Factors affecting faculty use of TTVN on campus were examined by interviewing and observing eight first-time, instructional users of the system. A study of organizational change process involving a complex communication technology was described using a naturalistic methodology defined by Lincoln and Guba (1985). Trends from the review of literature indicated that first time users of communication technology for classes have problems adjusting to increased demands. The attitudes of users (instructors) and clients (students) reported in survey studies indicated that satisfaction with distance classes depended on audience needs. Formal course evaluations reflected little difference between remote and on-site student performance, except on the attitudinal level where the degree of satisfaction with the course increased with instructor contact. Strategies for providing instructional experiences to compensate for distance and methods for establishing rapport outside the classroom were suggested. A case study format was designed to look into the process with the users in order to understand the obstacles from their perspective. Current and long-range solutions to the instructional problems or challenges were also explored. The obstacle encountered by the instructors evolved into issues, which were compared and evaluated in terms of themes...
Spillane, Stacia Ann (1993). A case study of first time use of the Trans Texas Video Network by faculty at Texas A & M University. Texas A&M University. Texas A&M University. Libraries. Available electronically from
https : / /hdl .handle .net /1969 .1 /DISSERTATIONS -1483789.