THE RELATIONSHIPS BETWEEN SERVANT LEADERSHIP, LEARNING ORGANIZATION PRACTICE, AND WORK-FAMILY ENRICHMENT AND CONFLICT — A CHINESE SMALL AND MEDIUM-SIZED ENTERPRISES PERSPECTIVE

Abstract

Despite the contribution of small and medium-sized enterprises (SMEs) to China’s economy, many of them are facing serious human resource issues. One of the biggest issues for SME employees is the unbalanced work-life relationship. This study aimed to examine the relationships between supervisor’s servant leadership (SL), work-family enrichment (WFE) and work-family conflict (WFC) in the context of Chinese SMEs. The mediation effect of learning organization practice (LOP) was the other focus of the study. A non-experimental, quantitative cross-sectional survey research approach was applied to collect the data. Structural equation modeling was used to analyze the data. The results indicated that SL was positively and significantly correlated with WFE but negatively correlated with WFC. Additionally, the relationships between SL and WFE, and SL and WFC were fully mediated by LOP.