Exploring Generational Differences in Communication Styles and Work Values Among Teachers in South Texas

Abstract

This research explored the generational differences in communication styles and work values that exist among teachers in a South Texas school district. The study used responses from a survey that asked teachers their preferred and rarely used communication methods in general as well as for specific work-related situations. The teachers were also asked to rank the importance of work values frequently found to be different among generations. Current literature on generational differences is a combination of research and “popular culture” beliefs that attempt to define generations such as the Traditionalist, Baby Boomers, Generation X, and Millennials. Each generation has its own characteristics, which have influence on the way those in the generation believe, think, and act. This study focuses on the teachers from generations currently working in EC-12 education to explore potential differences, and the conflicts the differences may cause, to help school leaders manage these diverse groups teaching in their schools. The findings suggest that differences do exist, but not for all situations. For situations where school administrators must address the teachers directly, most prefer this interaction to be face-to-face. For communications directly with parents, most generations prefer email or phone. The findings on the work values are consistent with the expectations of generations at large.