Now showing items 1-7 of 7

    • Wolf, Kenneth (Texas Agricultural Extension Service, 1977)
    • Hard, Graham; Thurber, Joanne; Eaton, Fannie Brown; Roberts, Hazel; Elmore, Kay (Texas Agricultural Extension Service, 1969)
    • Moffett, Paul; Weare, William H., Jr. (2020-10-13)
      Like many public services librarians, we spend much of our time focused on improving service quality. We think of excellent service quality as meeting or exceeding customer expectations consistently over time. One approach ...
    • Moffett, Paul; Weare, William H., Jr. (Taylor & Francis, 2018)
      Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can—and should—expect from the library. ...
    • Bourland, Lynn; Carberry, Janice; Chenowith, Lillian; McCormack, Linda (Texas Agricultural Extension Service, 1975)
    • Fowler, Bonnie L.; Myers, Doris (Texas Agricultural Extension Service, 1972)
    • Myers, Doris (Texas Agricultural Extension Service, 1974)