Goodwin, Susan
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Item Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool(American Library Association, 2004-06-19) Stark, Jeffrey; Goodwin, SusanTexas A&M University Libraries has adopted screen capture software as a tool to assist with website usability studies. This poster session provides an introduction to the software package used to record the usability sessions in which volunteers were asked to complete specific tasks on the Libraries’ website. It also outlines the steps involved to produce thematic videos to demonstrate various website “hotspots” (problem features) using clips from the first-hand testimonials of test subjects. Overall, this session will showcase how the power of screen capture can foster organizational buy-in and administrative support for website redesign through the presentation of “unbiased” data directly from the source – Sometimes seeing is believing!Item Using an Online Environment for a Long-Term Collaborative Writing Project(Association of College and Research Libraries, 2006-04-20) Williams, Joseph; Goodwin, Susan; Sharkey, JenniferIn October 2005, nine Library and Computing services faculty from six universities around the U.S. began writing a book collaboratively. The book, entitled Teaching with Technology: An academic librarian’s guide, will be published by Chandos Publishing, Oxford in early 2007. Each contributing author is writing, or helping write at least one chapter for the project. Because the authors are spread out geographically, and because the book is focused on technology use, we decided to use an online environment as a collaboration, project management, and professional networking tool during our 14-month project. The tool we selected is called Imeem, available for free from www.imeem.com.Item New Things to Love @ Your Library(2008-02-12) Goodwin, SusanEnhance your courses and personal research with several new services and research tools available from the TAMU Libraries and the World Wide Web. We will pick up where we left off last year with a demonstration of some of our new databases from across the academic disciplines, value-added library services, as well as a show and tell of a few interesting websites and tools for research and leisure.