Tabs and Tabulations: Results of a Transaction Log Analysis of a Tabbed-Search Interface
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The following study analyzes user search behavior using a tabbedsearch interface. For this study, a transaction log was used to collect information about user searches and included tab used; search terms; date, time, and location of search (on campus or off campus); as well as a unique ID to identify the user session and another ID to identify each transaction. This article explains the process for examining 4,300 search queries conducted on the library homepage during an academic semester and presents findings from the analysis. The article also details enhancements that were made to the tabbed-search interface as a result of the transaction log analysis. Additionally, the article discusses the merits of using a transaction log as a method of ongoing assessment of a library Web site’s search interface.