Browsing by Subject "Internal"
Now showing items 1-2 of 2
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(Texas A&M University, 2007-04-25)When a service transaction occurs between a service provider and a customer there are dimensions of that transaction that are essential to making the customer feel satisfied with the transaction. Zeithaml, Parasuraman and ...
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(2013-04-04)Achieving high quality, consistency, and testing efficiency in wind tunnel tests using internal balances is accomplished through the use of new testing methods, analysis of data output, and standardized documentation of ...