Browsing by Author "Goodwin, Susan"
Now showing items 1-5 of 5
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Listening to Our Students: Enhancing Library Instruction Through a Qualitative Assessment of Student Feedback
Goodwin, Susan; Budzise-Weaver, Tina (ISAST, 2012-07)In our ongoing effort to foster a culture of customer service excellence, Texas A&M University Libraries uses LibQUAL+ to conduct annual reviews of service quality as measured by those who matter most; our patrons. This ... -
New Things to Love @ Your Library
Goodwin, Susan (2008-02-12)Enhance your courses and personal research with several new services and research tools available from the TAMU Libraries and the World Wide Web. We will pick up where we left off last year with a demonstration of some of ... -
[PPT] Listening to Our Students: Enhancing Library Instruction Through a Qualitative Assessment of Student Feedback
Goodwin, Susan; Budzise-Weaver, Tina (2012)In our ongoing effort to foster a culture of customer service excellence, Texas A&M University Libraries uses LibQUAL+ to conduct annual reviews of service quality as measured by those who matter most; our patrons. This ... -
Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool
Stark, Jeffrey; Goodwin, Susan (American Library Association, 2004-06-19)Texas A&M University Libraries has adopted screen capture software as a tool to assist with website usability studies. This poster session provides an introduction to the software package used to record the usability ... -
Using an Online Environment for a Long-Term Collaborative Writing Project
Williams, Joseph; Goodwin, Susan; Sharkey, Jennifer (Association of College and Research Libraries, 2006-04-20)In October 2005, nine Library and Computing services faculty from six universities around the U.S. began writing a book collaboratively. The book, entitled Teaching with Technology: An academic librarian’s guide, will be ...